Feedback
It’s important to us to hear your feedback.
We’re on a mission to ensure our support is based on the very best quality practice. We need your feedback to continue our journey.
We like to celebrate when things are going well and believe it’s important to hear the positive feedback. We also appreciate that things don’t always go smoothly and it’s equally important that you let us know when they don’t – for you or your loved one.
Please fill out the feedback form and a member of our team will be in touch soon. Alternatively, you can always talk to a Community Support Worker, Team Leader or Service Manager.
Want support to provide your feedback?
There are a number of ways you can have independent support.
Brackenridge Whānau Group
You can also contact the Brackenridge Whanau Group to give your feedback.
Health and Disability Commission
You can contact the Health and Disability Commission to voice your feedback.
If you’re unhappy about a health or disability service you or someone else has received, you have the right to complain to Health & Disability Commission.
Nationwide Health and Disability Advocacy Service
The Nationwide Health and Disability Advocacy Service offers free, independent, and confidential advice and support to help you resolve issues with health and disability services.
Their advocates are there to let you know about your rights, answer your questions and talk through your options for making a complaint. They will support you through the whole process.